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Order FAQ

Once you choose your sign type, customize your sign and add it to your shopping cart, you can immediately purchase through our easy-to-use self-checkout system. Don't see the sign type or design template you are looking for? Or maybe you just aren't the "creative type?" No problem. Contact us anytime and we will help you get the sign you need.
Once you check out, your design is sent to our state-of-the-art production facility where our design team and quality assurance technicians check it out to make sure it's ready to go to the printer. We then schedule it to get printed and fabricated. Our quality team gives it another look to verify the quality and then send it on to shipping where it is hand-wrapped and packaged and turned over to FedEx to be shipped to you
Due to our next-day production, it is often impossible for changes to be made unless you immediately contact us after placing the order. If a change is necessary, contact us at 1-866-342-3672 and we will help you make those changes as long as your call is placed within minutes of ordering. We cannot guarantee that changes can be made to any orders that have already been placed.
Cancelling your order MUST be done within minutes of placing the order. Due to our next day shipping, all orders immediately go into our production process. Please contact us immediately after the order is placed if you wish to cancel your order. We cannot guarantee that your order can be cancelled
At this time, we accept Visa, Mastercard, American Express, and Discover credit cards through our online checkout.
Absolutely. We're very serious about protecting your private information. We are enrolled with Trustwave's Trusted Commerce program to validate compliance with the Payment Card Industry Data Security Standard (PCI DSS) mandated by all the major credit card associations.
Currently, we charge state taxes for residents of Florida. Two things you can't avoid: death and taxes. We can't avoid 'em either.
Don't you hate it when you lose an important bit of paperwork? No worries. Just log in to your account and you can see your order history. You can also give us a call at 866-342-3672 or shoot us an email and we'll send you a new copy right away.